Pros: Great people, nice office. The senior leadership cares about the business and the people who make it run more than any place I've ever worked. Good product and service, you feel good about what you do. It's easy to feel like you make an impact here.
Cons: Most companies have cons, and Custom Ink is no different, but the downsides here are run-of-the-mill, and management seems deeply engaged in trying to continuously drive improvement.